Industry Trends
August 21, 2024 . 4 min read

KnowBe4 vs Phish-E

In today’s digital landscape, where cyber threats evolve at an unprecedented pace, phishing stands out as one of the most dangerous and persistent challenges organizations encounter. Phishing remains a significant threat. Organizations look for different ways to reduce human risk. To combat phishing, organizations are increasingly turning to phishing simulation solutions to train their employees. While there are dozens of tools available, this blog focuses on two prominent tools in this space: Phish-E, by PIVOT Security, and KnowBe4. This article provides a detailed comparison by key features to help you choose the right tool for your organization.

Phishing Simulation Capabilities: KnowBe4 vs. Phish-E

Phish-E by PIVOT Security is designed to simulate real-world phishing attacks with high realism. It uses the latest attack vector templates that mimic actual phishing attempts, ensuring that employees are well-prepared for genuine threats. Additionally, Phish-E offers AI-driven smart templates and employee sentiment analysis, which are unique to the platform. These features allow Phish-E to provide more personalized and effective training.

KnowBe4 is a mature and established tool catering to a global audience. It offers phishing simulations but as part of a broader security awareness training platform. KnowBe4 also uses real attack vector-based templates categorized by major industries. While both tools provide valuable training, Phish-E’s focus on realistic industry-specific phishing scenarios and advanced features like 2FA bypass and a simplified dashboard makes it particularly effective for targeted phishing defense.

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Security Awareness Training Approaches

Security awareness training consists of phishing training, compliance and other awareness training. Each product in the market specializes in its content catering to specific problems faced by organizations.

KnowBe4 offers an extensive library of training modules covering various aspects of cybersecurity, including phishing. To increase employee attention and engagement, it provides gamified content. Along with security awareness training, KnowBe4 provides major compliance training as well. This comprehensive approach helps improve overall security awareness.

Phish-E specializes in tailored industry-specific security awareness training, including phishing training and compliance training. The phishing simulations are very realistic, providing highly relevant and impactful training specifically designed to combat phishing attacks. This focused approach ensures that employees receive targeted training that directly addresses one of the most common cybersecurity threats.

Usability and Integration: Ease of Use for Organizations

Both Phish-E and KnowBe4 are designed with user experience in mind. KnowBe4 is praised for its user-friendly interface and seamless integration with multiple platforms and Active Directories, making it easy to implement and use.

Phish-E also offers a straightforward user-friendly interface with a real-time reporting dashboard, real-time notification integration with popular apps like Slack, MS Teams, etc., and seamless AD integration. As Phish-E customizes the tool based on the industry of the organization, the phishing templates are customized and all trendy templates are shown in the dashboard.

Cost Considerations: Pricing and Affordability

When it comes to pricing, both tools offer competitive options. Phish-E by PIVOT Security provides flexible subscription plans that can be tailored to the size and needs of the organization. As Phish-E is a new tool, they are running some exciting offers and guarantee cost reduction by at least 20%.

KnowBe4 offers various pricing tiers, depending on the range of features and training modules required. For instance, a company with 500 employees opting for the Diamond tier would spend around $1,150 per month, translating to $13,800 per year or $41,400 over the mandatory 3-year term. Organizations should consider their specific needs and budget when evaluating the cost-effectiveness of each tool. Phish-E’s cost-effective solutions and low vendor risk management make it an attractive option for many organizations.

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Customer Support and Flexibility

Customer support is a critical factor in the successful implementation of any training tool. Phish-E by PIVOT Security is known for its responsive customer support and flexibility in addressing client needs. With PhishAssist, Phish-E provides managed phishing services for organizations to reduce the time and effort of their resources. KnowBe4 also offers robust customer support, ensuring that organizations can effectively utilize the platform. For platinum customers, they offer a dedicated premium support plan as well. Both tools provide the necessary 24/7 support to help organizations in case of any issues.

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Detailed Feature Comparison

PIVOT Phish-E"

Conclusion: Selecting the Right Tool for Your Organization

Choosing the right security awareness and phishing simulation tool is crucial for enhancing an organization’s cybersecurity defenses. Phish-E by PIVOT Security stands out for its AI-enabled sentiment analysis, realistic scenarios, smart templates, and detailed analytics, making it an optimal choice for organizations focused on improving their phishing defenses. KnowBe4 offers a comprehensive security awareness platform with gamified training, the latest attack vector templates, and integration with a plethora of platforms.

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Raju Gautam
CTO | P.I.V.O.T Security
I actively engage with the cybersecurity community, sharing knowledge and my goal is to contribute to a safer and more secure digital landscape for all.
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